Introduction
  • We are the Newcastle Muslim Burial Council (NMBC) (referred to as “us“, “we“, “our”), and we provide Islamic funeral and burial services in the Newcastle Upon Tyne area.
  • For the purposes of applicable Data Protection and Privacy Laws, we are considered the “Data Controller” in respect of the Personal Data that we collect, use and manage in accordance with this Privacy Policy (“Policy”)
  • This Policy concerns itself primarily with explaining the Personal Data processing which is associated with the provision of funeral services to bereaved Muslim families at the time of need, in compliance with the data protection regulations.
Data Controller and Contact Details
  • The Data Controller for your information is the Newcastle Muslim Burial Council.
    • Address: The Academy, Wingrove Lane, Newcastle Upon Tyne, United Kingdom, NE4 9AZ
    • 24-Hour Funeral Lines: 07577642824 or 07828582979
    • General Enquiries: 07747694373
    • Email Support: info@nmbcl.co.uk
  • Note on Deceased Person Data: The UK GDPR applies only to living individuals. While the data of the deceased is generally exempt from the Regulation, we treat this information with the utmost respect and confidentiality.
Sharing Your Data
  • We will only share your data with third parties when necessary to fulfil the funeral contract or comply with legal obligations:
    • Service Partners: Local cemeteries/burial grounds, transportation providers, and religious figures (Imam, Mosque).
    • Public Authorities: The Coroner, Doctors, or government bodies for legal and regulatory compliance.
    • Financial Services: Payment processors for billing.
  • We ensure all third parties are under a duty of confidentiality and are required to protect your data.
Your Data Rights
  • You have the right to request, free of charge:
    • Access to your personal information.
    • Rectification of any mistakes in your data.
    • Erasure of your data in certain situations (the 'Right to be Forgotten').
    • Data Portability (transferring your data to another service).
    • Restriction of processing in certain circumstances.
    • Objection to processing, particularly for direct marketing or if based on Legitimate Interests
    • Transparency over how your data is used.
  • To exercise any of these rights, please contact us using the email provided in Section 1.
Data Retention and Security
  • The Data Controller for your information is the Newcastle Muslim Burial Council.
    • Retention: We retain funeral records for an extended period (potentially indefinitely, securely archived) for family reference and legal necessity.
    • Security: We employ appropriate technical and organisational measures (e.g., access controls) to protect your data from loss or unauthorized access.